Tag Archives: user centered design

Bookstore-ish Libraries

I know I seem to be writing a lot about marketing your library lately, but there have been so many good ideas that will help make the library more enticing and make it easier for our patrons to use.  I just … Continue reading

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If You Build It Will They Come?

Digital library services guru, David Lee King, gave  an enlightening presentation Tuesday, Building the Digital Branch for the 21st Century.  He pointed out that many libraries’ websites focus on the physical building, so aside from providing access to electronic resources, their sites are … Continue reading

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Thinking like a Patron

Thinking like a patron can be really hard to do.  The longer we work in libraries the more entrenched we get in the lingo and practices of our business.  But that doesn’t make it any easier for our users. I recently … Continue reading

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The Patron-centric Library

I just attended, The Customer Focused Library, a very illuminating Web Junction session.    Three public libraries and an academic in the Chicago area had Envirosell, a company specializing in retail environments, study their physical spaces and customers’ behavior.  Of … Continue reading

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Library web sites are for the patron!

I just took a class in User Centered Design for Digital Projects with Brenda Reeb.  Public libraries’ web pages have come a long way from our early sites, and there are some institutions that are doing amazing things with targeted … Continue reading

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