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The Librarian Is In
Tag Archives: Web sites
If You Build It Will They Come?
Digital library services guru, David Lee King, gave an enlightening presentation Tuesday, Building the Digital Branch for the 21st Century. He pointed out that many libraries’ websites focus on the physical building, so aside from providing access to electronic resources, their sites are … Continue reading
Posted in Uncategorized
Tagged customer service, patron service, patron services, user centered design, user experience, web pages, Web sites
1 Comment
Recession Relief
I did a free webinar last week called Recession Relief that covered ways libraries can help patrons during these tough economic times, and you can watch the archived session and access my PowerPoint slides and notes (which include all the links I … Continue reading
23 Things for Patrons?
Many of us have had the opportunity to do (or have at least heard about) the 23 Things training originally developed by Helene Blowers of the Public Library of Charlotte & Mecklenburg County. It’s a training program developed to give library … Continue reading
Posted in Uncategorized
Tagged 23 Things, customer service, economy, Job assistance, marketing, programming, staff training, unemployment, Web sites
2 Comments
Library web sites are for the patron!
I just took a class in User Centered Design for Digital Projects with Brenda Reeb. Public libraries’ web pages have come a long way from our early sites, and there are some institutions that are doing amazing things with targeted … Continue reading