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Tag Archives: phone reference
Lightning Rounds at Reference Renaissance 2010 Conference
If you’ll be attending the Reference Renaissance: Inventing the Future conference in Denver August 8-10, be sure to sign up for a lightning round and tell us in 5 minutes what you’ve been doing at your library.
Reference Renaissance 2010 Registration Now Open
I’m delighted to announce that registration for the Reference Renaissance: Inventing the Future conference is now open. It promises to be a wonderful learning and networking opportunity. The 2008 conference was a huge success with 70 sessions and nearly 500 attendees … Continue reading
Deadline Extended to 4/22 for Participation in Reference Renaissance 2010
We’ve extended the deadline for the Call for Participation for the second annual Reference Renaissance conference to April 22, 1010 – so if you haven’t already done so, send in your panel, paper, report from the field, workshop or Pecha … Continue reading
Call for Participation – Reference Renaissance 2010
We just sent out the Call for Participation for the Reference Renaissance 2010 conference, so please look at all the cool things your Adult and/or Youth Services departments are doing and consider submitting a proposal for the August conference by the … Continue reading
Posted in Uncategorized
Tagged adult services, chat reference, continuing education, customer service, email reference, Future of Reference, pecha kucha, phone reference, reference librarians, Reference Renaissance, reference roving, reference services, SMS Reference, text reference, virtual reference, youth services
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Save this Date for the 2010 Reference Renaissance Conference!
I’m really excited to announce that BCR’s second Reference Renaissance conference will be in Denver August 8-10, 2010. The conference rose from the ashes of the Virtual Reference Desk conference, but has been expanded and this time includes tracks on … Continue reading
Posted in Uncategorized
Tagged adult services, chat reference, continuing education, customer service, email reference, Future of Reference, pecha kucha, phone reference, reference librarians, Reference Renaissance, reference roving, reference services, SMS Reference, text reference, virtual reference, youth services
Leave a comment
David Lee King, Ask-a-Librarian and a Call for Collaboration
David Lee King wrote a post about Ask-a-Librarian services and the restrictions we put on them that has generated some great conversations about the changing nature of reference transactions. Yes, it is true that answering questions via email or … Continue reading