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Monthly Archives: March 2010
Great Opportunity to Learn How to Best Serve Older Adults
We’ve got great programs, materials and services for kids, teens and parents, and we seem to serve seniors well too, but how valuable are we to baby-boomers? Well, here’s a rare free training opportunity that will teach you how to … Continue reading
Posted in Uncategorized
Tagged adult education, adult learners, adult services, staff training
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Reinventing Circulation Jobs
Carey Hartmann (Assistant County Librarian), Lucie Osborn (County Librarian), both from Laramie County Library System in Cheyenne, WY and Carol Edwards, Children’s Services Manager, Denver Public Library and I presented on this. It’s all about how to continue providing incredible customer service when … Continue reading
Posted in Uncategorized
Tagged automation, circulation, customer service, marketing, promotion, reference roving, staff training
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Green Acres and Milk and Cookies
I’ve already blogged about the topic of Market Segmentation, but as Gina Millsap, director of Topeka and Shawnee County Public Library says, it’s so sexy that I can’t resist writing a bit more. Plus, knowing your residents’ needs is just too … Continue reading
Posted in Uncategorized
Tagged customer service, library marketing, materials, patron service
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Fluffenrovin and So Much More! – Rangeview’s Revolution
I managed to escape the two feet of snow in Littleton, CO to make it to PLA yesterday and was treated to a rare (I’m told) sunny day and even a peek at Mt. Hood (click on the pic to see it … Continue reading
Corporate Executives Realize the Value of Librarians
Hurray! Our impact is finally being realized at the corporate level. Since it’s in their best interests, do you think we can get them to advocate for or even help fund libraries?
Woman's Day Library Contest
How cool! Woman’s Day is running a contest for women (who are US residents) older than 17 to submit their stories by May 9, 2010 on why their library is important to their community. The four winning entries will be … Continue reading
Back Issues of Popular Science Available for Free
I just found out that all issues since 1872! (except the last year) of Popular Science are available free online from Google Books! I think this would be another good one to include on your list of recommended websites…
Later at WebWise
The Denver Art Museum hosted the opening event, which included Imagining the Digital Future: a Conversation, with Howard Besser and Susan Chun, and a tasty reception. As it so frequently does these days, collaboration was addressed, especially between museums, libraries and … Continue reading
Posted in Uncategorized
Tagged collaboration, future of libraries, patron privacy, training, WebWise
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WebWise
I’m at IMLS’s WebWise conference this week and saw several interesting demonstrations yesterday that might be of interest to public librarians. If you aren’t linking to it already, the Encyclopedia of Life is a great resource to add to your … Continue reading
Blu-ray and Libraries
I’m probably behind the times on this, but I just saw an ad for a Blu-ray/DVD movie and wondered how many libraries have started buying these combination discs. I couldn’t find any at my library and from discussions on various listservs … Continue reading
Posted in Uncategorized
Tagged Blu-ray, collection development, DVD, green libraries, materials
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